Onsite Parties

Playspace Children Terms and Conditions apply to all bookings made with the Company, Playspace Children. By making a booking with the Company, Playspace Children, it is assumed that the Client has read, understood and agreed to the Terms and Conditions.

The client agrees that Playspace Children and their entertainers will not in any way be liable to the client or any other person for any illness, damage, loss or injury suffered by the client or any other persons while participating in the event.

The Company, Playspace Children requires the Client to provide at least 2 responsible adults to be present throughout the duration of the party. They will remain liable for the safety of all guests throughout the duration of the party.

The Company, Playspace Children, and the Entertainer/s shall not be held responsible for any injury, damage or loss of property during the party howsoever caused.

The Client is responsible for all the children attending the party and must ensure they behave in the proper manner at all times. In the event of a child behaving in an unacceptable manner as determined by the Company, Playspace Children, or the Entertainer/s, The Entertainer may ask the client to remove with the child from the activities in order to minimise the disruption to the entertainment provided.

Our Entertainers are there to entertain and should not be at any point used as babysitters. The children and their safety remain the responsibility of the Client throughout the party.

Whilst the company, Playspace Children, and the Entertainer/s take every precaution to ensure that every game and activity is safe and appropriate for the children, the company, Playspace Children, and the Entertainer/s can not be held responsible for the safety or well-being of any of the children in attendance at any point throughout the party. Any injuries incurred during the party are the sole responsibility of the Client. The company, Playspace Children, and the Entertainer/s cannot be held responsible at any time.

Travel fees may apply to some locations. You will be notified of any travel fees prior to booking. If however your booking location changes after you have booked, Playspace Children reserves the right to add an additional travel fee should it be required.

Playspace Children reserves the right to upload any feedback received from our clients including names to our website unless explicitly advised otherwise by the client.

Discount codes must be quoted at the time of booking, and can not be used retroactively on existing bookings.

Cancellation, Rescheduling and Refunds

Cancellations and changes must be received outside of 10 business days, within business hours ( Monday – Friday, 9.30am – 5.30pm) before the agreed party date. Failure to cancel, reschedule or make changes outside of 10 business days before the agreed party date will result in the loss of 50% of any deposits made. The remaining 50% will be retained by Playspace Children to be used on any future booking made with Playspace Children within 1 year.

Cancellations made outside of 10 business days will not incur any charges. The full deposit amount will be retained by Playspace Children to be used on any future booking made with Playspace Children within 1 year. No refunds will be offered.

Cancellations or rescheduling made on the day or weekend of the party/booking will result in the loss of 100% of any deposits made.

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